Q-secure covers windows, residential doors and ‘lifestyle’ patio doors, including bi-folds, lift/slide and inline sliding doors. We are so confident in the strength and performance of our tested hardware that we will pay homeowners if they are broken into via a Q-secure window or door installed by an approved installer if the intrusion is down to the failure of a hardware product covered by the guarantee. Terms and conditions apply. These can be obtained from your Q-secure installer
There are two levels of guarantee: Q-secure Standard and Q-secure PREMIUM. The level is determined by the hardware fitted. Contact our team to find out more.
Up to £1750 with Q-secure PREMIUM (up to £1000 with Q-secure Standard) towards the cost of employing an emergency locksmith, glazier or boarding up company to gain access or secure the property in the immediate aftermath of a break-in.
Up to £3000 with Q-secure PREMIUM (up to £1500 with Q-secure Standard) towards the cost of repairing or replacing the door or window. The repair should be arranged through one of our approved installers.
Up to £2000 with Q-secure PREMIUM (up to £1500 with Q-secure Standard) towards the homeowner’s insurance excess payment. We will pay the homeowner quickly after receiving the relevant paperwork.
A goodwill payment of £1250 to the homeowner with Q-secure PREMIUM (£1000 with Q-secure Standard) which we hope will go some way towards alleviating the distress caused by a break-in.
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This is the registration page for Q-secure windows and doors only. If you wish to register your new greenteQ Orion lock for its performance and security guarantees, and Key security Scheme, please visit the Orion Guarantee Registration