Register Your Product Warranty

Register Your Q-secure Installation Guarantee. If you have purchased Q-secure windows, doors or lifestyle products from an approved Q-secure installer, your installation is guaranteed for 10 years against break in caused by hardware failure. Register your installation using this online form to activate your guarantee. You must activate your guarantee WITHIN 28 DAYS of installation.

This is the registration page for Q-secure windows and doors only. If you wish to register your new greenteQ Orion lock for its performance and security guarantees, and Key security Scheme, please visit the Orion Guarantee Registration

Your Details:

Details of your Installer and Installation:

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Frequently Asked Questions

You can register Q-secure windows, doors or lifestyle products using our Q-secure installation registration form. This will guarantee you for 10 years against a break-in that’s caused by hardware failure. If you prefer, you will find a registration sheet in the Q-secure booklet left by your installer, which can be removed and posted to VBH.

The Q-secure guarantee protects your windows, doors or lifestyle products when fitted by a Q-secure approved installer. This registration means you could be entitled to up to £8000 if there was a break-in as a result of a hardware failure.

With the Q-secure PREMIUM guarantee, you could receive up to £8000 if there is a break-in as a result of a hardware failure. With the STANDARD guarantee, you could get up to £5000. We can offer such high sums because we are so confident in our hardware products. All Q-secure hardware has been independently tested to the latest security standards by BSI and is included in our Hardware Kitemark (KM727991)

Q-secure is the flexible MULTI-BRAND guarantee. This means it doesn’t tie the window/door manufacturer down to a single hardware brand. There is a wide choice of brands including Yale, Roto, Maco and AGB.

Q-secure’s guarantee covers windows and a range of doors. The doors include residential and lifestyle such as bi-folds, lift and slide and inline sliding doors.

Much of the approved hardware is from our own top quality greenteQ range. However, we also cover selected hardware from top brands including Yale, AGB, Maco, Roto and Securistyle. This means we can offer our guarantee across a range of high performance hardware. This means manufacturers have more flexibility when it comes to specifying the hardware on your products.